Shipping & delivery

Carefully packed. Fast to your door.

Items from Germany (our stock or German partners) ship within 1–3 business days – always with tracking. Here you'll find delivery times, shipping costs and everything about international shipping.

  • In stock in Germany: 1–3 business days
  • Tracking included
  • International shipping available

How it works

From your order to your door.

  1. Order

    Processed right away

    You order online or request the product you want – we get started right away.

  2. Check & packing

    We check your order and pack it carefully.

  3. Shipped with tracking

    In stock in Germany: 1–3 business days

    You receive your tracking number and can follow your parcel at any time.

  4. Delivery

    Your parcel is delivered to your shipping address.

Delivery times & costs

Everything at a glance.

DE

In stock in Germany

1–3 business days

Items in stock in Germany or shipped by our partners in Germany. If there is a delay, it takes no longer than 1 week.

Pre-order

Pre-order / not in stock

7–14 business days

For pre-orders and items that are not in stock.

International shipping

Available

We also ship internationally and process your order as quickly as possible.

Packaging & tracking

Included

Every parcel is packed carefully and shipped with tracking.

Shipping costs

Free from €100

Shipping costs depend on your order value and destination. Orders from €100 ship free.

Customs & import

We're here to help

We'll go through any questions about customs & import with you in advance – just message us via WhatsApp or email.

Delays can occasionally happen – we'll keep you posted.

Questions & answers

Good to know.

How long does delivery take?

Items from Germany (our stock or German partners) usually arrive within 1–3 business days, or within 1 week at most if there is a delay. Pre-orders: 7–14 business days.

Will I get a tracking number?

Yes. Tracking is included with every order.

How much does shipping cost?

Shipping costs depend on your order value and destination. Orders from €100 ship free – you'll see the exact costs at checkout.

Do you ship internationally?

Yes, international shipping is available. We process your order as quickly as possible.

What about customs and import?

We'll clarify any questions about customs & import with you in advance. Just message us via WhatsApp or email before you order.

What happens if there's a delay?

Delays can occasionally happen – we'll keep you posted. Even then, in-stock items take no longer than 1 week.

Questions about your delivery?

Message us – we'll help you personally via WhatsApp or email.